Centre FAQs

Centre FAQs

How can my centre offer Active IQ qualifications?

Because qualifications delivered under the Active IQ brand are now awarded by NCFE, centres must follow the approval process outlined on the NCFE website.

 

For further support, contact our Approvals Team on [email protected]

How much does becoming an approved centre cost?

You can view current approval fees and pricing in the Active IQ Fees List.

Can I add further qualifications?

Existing centres can apply for additional qualifications by following the process as mapped out on the onboarding page.

Is it acceptable for the same person to be both the tutor and the assessor?

Yes. The same person can undertake both the tutor and assessor roles, provided they hold the relevant qualifications, knowledge and competence required to deliver and assess the subject.

 

However, having separate individuals undertake the tutor and assessor roles is considered best practice, where possible, to support appropriate independence and avoid potential conflicts of interest.

How do I obtain replacement certificates?

You can request replacements by completing the Replacement Certificate request form.

Can Direct Claim Status (DCS) be achieved?

Active IQ now operates as the specialist sector brand for awarding organisation NCFE, which offers a Direct Claims Status (DCS) reward system. When centres meet the quality criteria, they will automatically be awarded DCS for the qualification and receive an email to confirm this has been achieved. Find out more.

How does the EQA Visit and DCS work?

Portfolios sampled during the learning journey will need summative sampling upon completion before DCS is granted.

What if we change or update qualifications with DCS?

If a qualification is changed significantly, we will require a review of the first cohort of portfolios before awarding DCS.

What learner management system do centres use?

From 2 November 2026, learner registrations for live Active IQ qualifications will take place through the NCFE Portal. The Portal is used to manage learner registrations, certification and other key processes.

 

For Active IQ legacy qualifications, technical qualifications and International Programmes of Study, registrations and certification will continue to take place through Parnassus, following existing processes.

 

For assistance on using Parnassus, contact our Customer Support Team at [email protected]