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Contact Us

Request a replacement certificate

Please see our guidance on how to request an electronic replacement certificate.

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Office Hours

Monday to Thursday

8.30am to 5.30pm (GMT)


8.30am to 4.30pm (GMT)


Our registered office is:

Active IQ
Q6 Quorum Park
Benton Lane
Newcastle upon Tyne
NE12 8BT
United Kingdom

VAT Registration Number

GB 297 5309 60

For general centre and learner enquiries

Please fill out the contact form on this page.

Press Queries*

* Please note: This mailbox is only for press queries. For general and learner enquiries, please fill out the contact form.