Operating Hours:
The operating hours for Active IQ’s support teams are as follows:
- Mon - Thurs: 08:30 - 17:00
- Fri: 08:30 - 16:30
- Sat & Sun: Closed
We’re here to support you:
Here are all the contact details you need, so that you can reach the right person quickly and easily. Whether you’re contacting us about qualifications delivered under the Active IQ brand, or other NCFE services and systems, we’re here to help.
General enquiries:
For queries about Active IQ and NCFE systems, services or general administration:
Email: [email protected]
Tel: 01480 467950
Switching provision:
To explore opportunities with Active IQ and NCFE:
Email: [email protected]
Finance:
For queries about payments to Active IQ and NCFE:
Email: [email protected]
Learners:
If you’re considering a career in sport, active leisure and wellbeing, or if you’re looking to develop your skills and progress further, explore our website to find out how qualifications from Active IQ and NCFE can support your goals.
We also offer a replacement certificate service for learners who have previously taken an Active IQ qualification.