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External Verifiers

What our customers say

“Active IQ’s EVs are a credit to the organisation and for us, it’s the EVs that differentiate Active IQ from other awarding organisations. The EV team give a great deal of personal support, guidance and genuine empathy for learners to succeed really shines through. It is clear that Active IQ want training centres to be delivering the high quality products and are willing to support them to achieve this.”
Micky Riddell, Telford College of Arts and Technology

Meet the team

Name: Mandie Percival
Region Covered: National
Phone Number: 07725 240468

Mandie Percival About: Mandie joined Active IQ in 2007 and has worked in the quality assurance team during that time. Mandie was promoted to Lead External Verifier in 2012 and then again to Head of Quality Assurance in 2014, roles that she has particularly enjoyed as these have allowed Mandie the opportunity to support her allocated centres whilst also mentoring the excellent team of external verifiers at Active IQ. Mandie is passionate about the provision of quality education and training and has a particular interest in differentiated methods for programme delivery.

Specialist areas: Group Exercise, Gym, Personal Training, Management, Teaching, Assessing and Quality Assurance

Name: Annette Tinkler
Region Covered: Scotland, North East/Yorkshire, International
Phone Number: 07725 244114

Annette Tinkler About: Annette has been in the fitness industry for over 20 years, starting as a fitness instructor then as a personal trainer. Annette also trained to be a sports massage therapist, an area which she still has a keen interest in today. Annette worked as a fitness manager in her career before progressing into assessing and internal verification of a wide range of health and fitness qualifications. Annette began with Active IQ in 2007 as an External Verifier and is one of our most experienced team members. Annette was promoted to Lead External Verifier in January 2017 where she now continues to use her industry and quality assurance expertise to support our centres as well as our External Verifier team.

Specialist areas: Sports Massage, Personal Training, Apprenticeships, Assessing and Quality Assurance

Name: Will Mansford
Region Covered: Northern
Phone Number: 07725240573

Will Mansford About: Will has been working within the Fitness Industry for over 10 years after previously gaining a business degree at University. During the last 10 years Will has worked in a nationwide fitness company as a Leisure Manager, a work-based training provider as an Assessor and an Internal Verifier. During the last 10 years Will has acquired a wide range of knowledge in the industry and has a great passion for health and fitness. Will started his career as a gym instructor and his journey over the last 10 years has seen him gain a wide range of qualifications. These qualifications include Exercise to Music, Personal Training, Leisure Management, Pool Plant, Circuit Training, Kettlebells, Pre & Post-Natal, Adolescents, A1, PTTLS, and his Internal and External Verification qualifications. Prior to joining Active IQ Will worked as a regional IV for a National training provider overseeing a large assessor team for the delivery of both vocational and work based learning programmes.

Will has been working for Active IQ since 2013 but joined the company in a full-time capacity during April 2015 and is eager to share his knowledge and experience with his centres. Will believes his passion for quality assurance in training and education in the leisure industry is what Will thrives for each day.

Specialist areas: Gym, Personal Training, Leisure Management, Apprenticeships and Quality Assurance

Name: Roy Scott
Region Covered: South East and Greater London
Phone Number: 07725 240463

Roy Scott About: Roy first joined the health and fitness sector 15 years ago whilst studying for his degree in sports science. Since this period Roy has enjoyed a diverse and fruitful career in this sector. Having initially worked his way up to gym management Roy turned his attention to the educational side of the industry and has fulfilled significant and successful roles as an assessor, assessor manager, internal verifier, tutor and a tutor manager. Throughout this time Roy has continued to develop his professional development in response to the agile and rapid changes within the sector in both technical and educational areas, completing his post graduate certificate in education in 2011. Roy joined Active IQ in 2014 as a full time external verifier and is keen to share best practice gained within his own experiences so centres can enhance learning experience and unlock potential.

Specialist areas: Personal Training, Lower Back Pain Management, Apprenticeships, Assessing, Quality Assurance, Teaching and Management

Name: Lesley Rothera
Region Covered: Southern
Phone Number: 07557587750

Lesley Rothera About: Lesley has been working in the fitness industry for 15 years. Throughout this time Lesley has worked in many different roles including Gym Instructor, Regional Studio Coordinator, Tutor, Master Trainer and Internal Verifier. During her time working as a Freelance Personal Trainer, she took the opportunity to work in New Zealand for three years. Working alongside leading industry professionals Lesley gained a wealth of fitness experience and knowledge. Lesley is very passionate about exercise and fitness, she is currently training and competing as a Professional International Figure Athlete as well as judging Body Building competitions and holding regular workshops and seminars. Lesley’s drive to ensure that high standards are maintained within the Health and Fitness Industry led her to begin work with Active IQ as a full time External Verifier and she brings with her a wealth of experience and industry competence.

Specialist areas: Gym, Personal Training, ETM, Leisure Management, Apprenticeships, Assessing and Education and Training.

Name: Val Keeley
Region Covered: North West
Phone Number: 07584613318

Val Keeley About: Val joined Active IQ in December 2016. She started her career 30 years ago by opening her own fitness centre and then opening a second corporate centre five years later. She subsequently moved into education and developed a range of skills in teaching, assessing and internal verification of a wide range of fitness qualifications. She has run her own training company and worked in a consultancy capacity for a number of training organisations in helping them to build their business, create distance learning programmes, mentor staff and ensure compliance with their awarding organisation.

Her passion for creating quality learning programmes to ensure the learner journey is enjoyable and fulfilling led her into the role of external verification in which she has worked for more than 17 years. Throughout Val’s career she has continued to improve her knowledge and skills to meet the demand of the ever changing sector and educational industry. Her motivation is to help others achieve.

Specialist areas: ETM, Gym, PT, Older Adult, Pre & Post Natal, Exercise Referral, Exercise for Disability, Assessor and Internal Quality Assurance.

Name: Jess Green
Region Covered: Central England
Phone Number: 07342085665

Jess Green About: Jess is an experienced Tutor Assessor and Interval Verifier. She has worked in the Health and Fitness industry for over 14 years as a Personal Trainer, Group Exercise Instructor and Duty Manager. In addition to her industry experience, Jess has worked in Further Education as a Lecturer, Assessor, Lead Verifier and Team Leader for both Curriculum and Apprenticeship programmes. Coupled with this, Jess has managed a Private Training company for several years and has worked as an Internal Verifier for a number of others.

Jess has a vast amount of qualifications ranging from Vocational to Academic including four Degrees, two of which are at Masters level. Jess joined the Active IQ team in 2017 and oversees centres within Central England. With her passion and drive for the Industry and Quality Assurance, Jess is keen to pass on her knowledge and expertise to support centres.

Specialist areas: Gym, PT, ETM, Pre & Post Natal, Circuits, Teaching and Assessing, Quality Assurance, Exercise Referral, Mental Health, Epidemiology, Apprenticeships, Sports Massage Therapy, First Aid and Pool Lifeguard.

Name: Emma Paul
Region Covered: South West
Phone Number: 07887454261

Emma Paul About: Emma’s fitness industry career started over 20 years ago whilst studying towards a degree in Physiotherapy. With a keen interest in rehabilitation, she completed a variety of further qualifications and worked as a successful PT and Pilates instructor for several years. After progressing through management roles for a nationwide fitness company, Emma joined their assessor team and discovered a passion for training and education. She spent 10 years working for a large national training provider, initially as a course tutor role then later as Lead IV and Regional Manager.

Emma has continually developed her technical knowledge, gaining numerous additional CPD qualifications, Level 4 Lower Back Pain qualification and achieving her PGCE in 2013. Emma joined Active IQ in 2018, and enjoys using her experience to support centres towards providing quality training and enhancing their learner achievement.

Specialist areas: Gym, Personal Training, Group Exercise, Exercise Referral, Pre & Post Natal, Lower Back Pain Management, Pilates, Leisure Management, Teaching and Assessing, Quality Assurance.

Name: Steve Starling
Region Covered: South East
Phone Number: 07721120669

Steve Starling About: Steve has over 20 years experience in apprenticeships, starting in Sport and Leisure and then developing into non sport related qualifications. Steve has previously worked for a national Apprenticeship provider firstly starting as an assessor and then progressing into a quality role, before taking on the role of Director of Quality and Operations which he held for 7 years. Within this position, Steve went through two OFSTED inspections both times gaining a grade 2 outcome with the provider. Outside of Active IQ Steve is a football coach and runs a football coaching business from his local Sports Club.

Specialist areas: Gym, Personal Training, Circuits, Leisure Management, Customer Service, Business Administration, Teaching and Assessing, Quality Assurance.