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External Verifiers

What our customers say

“Active IQ’s EVs are a credit to the organisation and for us, it’s the EVs that differentiate Active IQ from other awarding organisations. The EV team give a great deal of personal support, guidance and genuine empathy for learners to succeed really shines through. It is clear that Active IQ want training centres to be delivering the high quality products and are willing to support them to achieve this.”
Micky Riddell, Telford College of Arts and Technology


Meet the team

Name: Mandie Percival
Region Covered: National
Phone Number: 07725 240468

Mandie Percival About: Mandie joined Active IQ in 2007 and has worked in the quality assurance team during that time. Mandie was promoted to Lead External Verifier in 2012 and then again to Head of Quality Assurance in 2014, roles that she has particularly enjoyed as these have allowed Mandie the opportunity to support her allocated centres whilst also mentoring the excellent team of external verifiers at Active IQ. Mandie is passionate about the provision of quality education and training and has a particular interest in differentiated methods for programme delivery.

Specialist areas: Group Exercise, Gym, Personal Training, Management, Teaching, Assessing and Quality Assurance


Name: Annette Tinkler
Region Covered: Scotland, North East/Yorkshire, International
Phone Number: 07725 244114

Annette Tinkler About: Annette has been in the fitness industry for over 20 years, starting as a fitness instructor then as a personal trainer. Annette also trained to be a sports massage therapist, an area which she still has a keen interest in today. Annette worked as a fitness manager in her career before progressing into assessing and internal verification of a wide range of health and fitness qualifications. Annette began with Active IQ in 2007 as an External Verifier and is one of our most experienced team members. Annette was promoted to Lead External Verifier in January 2017 where she now continues to use her industry and quality assurance expertise to support our centres as well as our External Verifier team.

Specialist areas: Sports Massage, Personal Training, Apprenticeships, Assessing and Quality Assurance


Name: Cara Standley
Region Covered: South East
Phone Number: 07825898949

Cara Standley About: Cara is an experienced Tutor/Assessor and Internal Verifier. She has worked in the industry for over 20 years starting as Group Exercise Instructor and Personal Trainer. Cara moved onto working as a Tutor/Assessor and Internal Verifier for various UK training providers. For the past 10 years Cara has lived and worked in the Middle East managing various private training companies and taking a key role in global industry standardisation. Her main passion was delivering vocational teaching and assessing qualifications for personal trainers who wished to progress in their career.

Cara returned to the U.K. joining Active IQ to pass on her knowledge, experience and passion to support centres.

Specialist areas: Gym, Personal Training, Group Exercise, Leisure Management, Teaching and Assessing, Quality Assurance, Mental Health.


Name: Emma Paul
Region Covered: South West
Phone Number: 07887454261

Emma Paul About: Emma’s fitness industry career started over 20 years ago whilst studying towards a degree in Physiotherapy. With a keen interest in rehabilitation, she completed a variety of further qualifications and worked as a successful PT and Pilates instructor for several years. After progressing through management roles for a nationwide fitness company, Emma joined their assessor team and discovered a passion for training and education. She spent 10 years working for a large national training provider, initially as a course tutor role then later as Lead IV and Regional Manager.

Emma has continually developed her technical knowledge, gaining numerous additional CPD qualifications, Level 4 Lower Back Pain qualification and achieving her PGCE in 2013. Emma joined Active IQ in 2018, and enjoys using her experience to support centres towards providing quality training and enhancing their learner achievement.

Specialist areas: Gym, Personal Training, Group Exercise, Exercise Referral, Pre & Post Natal, Lower Back Pain Management, Pilates, Leisure Management, Teaching and Assessing, Quality Assurance.



Name: Jess Green
Region Covered: Central England
Phone Number: 07342085665

Jess Green About: Jess is an experienced Tutor Assessor and Interval Verifier. She has worked in the Health and Fitness industry for over 14 years as a Personal Trainer, Group Exercise Instructor and Duty Manager. In addition to her industry experience, Jess has worked in Further Education as a Lecturer, Assessor, Lead Verifier and Team Leader for both Curriculum and Apprenticeship programmes. Coupled with this, Jess has managed a Private Training company for several years and has worked as an Internal Verifier for a number of others.

Jess has a vast amount of qualifications ranging from Vocational to Academic including four Degrees, two of which are at Masters level. Jess joined the Active IQ team in 2017 and oversees centres within Central England. With her passion and drive for the Industry and Quality Assurance, Jess is keen to pass on her knowledge and expertise to support centres.

Specialist areas: Gym, PT, ETM, Pre & Post Natal, Circuits, Teaching and Assessing, Quality Assurance, Exercise Referral, Mental Health, Epidemiology, Apprenticeships, Sports Massage Therapy, First Aid and Pool Lifeguard.


Name: Lesley Rothera
Region Covered: Southern
Phone Number: 07557587750

Lesley Rothera About: Lesley has been working in the fitness industry for 15 years. Throughout this time Lesley has worked in many different roles including Gym Instructor, Regional Studio Coordinator, Tutor, Master Trainer and Internal Verifier. During her time working as a Freelance Personal Trainer, she took the opportunity to work in New Zealand for three years. Working alongside leading industry professionals Lesley gained a wealth of fitness experience and knowledge. Lesley is very passionate about exercise and fitness, she is currently training and competing as a Professional International Figure Athlete as well as judging Body Building competitions and holding regular workshops and seminars. Lesley’s drive to ensure that high standards are maintained within the Health and Fitness Industry led her to begin work with Active IQ as a full time External Verifier and she brings with her a wealth of experience and industry competence.

Specialist areas: Gym, Personal Training, ETM, Leisure Management, Apprenticeships, Assessing and Education and Training.


Name: Steve Starling
Region Covered: South East
Phone Number: 07721120669

Steve Starling About: Steve has over 20 years experience in apprenticeships, starting in Sport and Leisure and then developing into non sport related qualifications. Steve has previously worked for a national Apprenticeship provider firstly starting as an assessor and then progressing into a quality role, before taking on the role of Director of Quality and Operations which he held for 7 years. Within this position, Steve went through two OFSTED inspections both times gaining a grade 2 outcome with the provider. Outside of Active IQ Steve is a football coach and runs a football coaching business from his local Sports Club.

Specialist areas: Gym, Personal Training, Circuits, Leisure Management, Customer Service, Business Administration, Teaching and Assessing, Quality Assurance.


Name: Will Mansford
Region Covered: Northern
Phone Number: 07725240573

Will Mansford About: Will has been working within the Fitness Industry for over 10 years after previously gaining a business degree at University. During the last 10 years Will has worked in a nationwide fitness company as a Leisure Manager, a work-based training provider as an Assessor and an Internal Verifier. During the last 10 years Will has acquired a wide range of knowledge in the industry and has a great passion for health and fitness. Will started his career as a gym instructor and his journey over the last 10 years has seen him gain a wide range of qualifications. These qualifications include Exercise to Music, Personal Training, Leisure Management, Pool Plant, Circuit Training, Kettlebells, Pre & Post-Natal, Adolescents, A1, PTTLS, and his Internal and External Verification qualifications. Prior to joining Active IQ Will worked as a regional IV for a National training provider overseeing a large assessor team for the delivery of both vocational and work based learning programmes.

Will has been working for Active IQ since 2013 but joined the company in a full-time capacity during April 2015 and is eager to share his knowledge and experience with his centres. Will believes his passion for quality assurance in training and education in the leisure industry is what Will thrives for each day.

Specialist areas: Gym, Personal Training, Leisure Management, Apprenticeships and Quality Assurance