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Level 2
Ofqual Accreditation Number 501/0174/2


The Operational Services NVQ is aimed at employees who work in a sport and activity environment (for example in a leisure centre) and who also work with other staff and customers and for staff who use and maintain equipment and facilities, including caravan parks.

Entry Requirements

There are no specific entry requirements.
As this is a competency-based qualification, learners will need to be assessed in the workplace.

Qualification Structure

This NVQ consists of four mandatory and a minimum of four optional units (20 credits).
For detailed information on the qualification structure download the Learner Achievement Portfolio.


Portfolio of Evidence, Practical Demonstration/Assignment/Assessment

Fees For Centres

£49.50 Registration / Certification fee
£7 Printed NVQ Portfolio fee

Career Progression

This qualification enables progression to the Intermediate Leisure Operations Apprenticeship and the Advanced Apprenticeship in Leisure Management. It also provides direct progression to the following:
Level 3 Certificate in Leisure Management.
Level 3 Diploma in Management.
Level 3 NVQ Diploma in Leisure Management.