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To assist centres with using our web based centre management system Active Intel, we have created two new videos that show users exactly how to navigate the system. The videos clarify how centres can utilize Active Intel, as well as the approval requirements for storage of centre information and records.

The first video provides guidance on the following areas:

  • What Active Intel is used for
  • Centre requirements
  • How to add staff members and upload evidence of staff competence (CV’s and certificates)
  • How to link staff members to roles and qualifications
  • How to submit a Programme Notification Form
  • How to upload centre documents into your documents tab

Watch the video here:

The second video provides guidance on the following areas:

  • Where to find an EV visit planning letter that has been sent to your centre
  • How to access your EV report
  • How to locate actions that you have been set as a result of completed quality assurance activities
  • How to search and access past EV reports
  • How to print off an EV report
  • How to submit feedback forms

Watch the video here:


We hope that you find these videos a useful guide to the online system, however, if you have any queries, please do not hesitate to contact your allocated External Verifier.