Active IQ Level 2 Award in Customer Care for the Active Leisure Sector
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Reg/Cert fee: |
£35 |
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Lecture Pack fee: |
£35 |
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Manual fee: |
£10 |
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Guided Learning Hours: |
40 |
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Notional Learning Hours: |
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Accreditation Number: |
500/5636/0 |
Introduction
To provide candidates with the essential customer service knowledge and skills required by those who wish to pursue or further a career in Active Leisure.
The units are structured with a vocational emphasis giving candidates the opportunity to gain a nationally accredited qualification which provides essential knowledge, techniques and personal qualities required for an occupation in this sector.
Entry requirements
This qualification is open to all.
Qualification structure and credit value
The learner must achieve the two mandatory units.
Mandatory Units –
1. Customer Service in Sport and Recreation (M/500/8128)
2. Working with People in Sport and Recreation (K/500/8127)
Assessment
- Practical Demonstration / Assignment
- Multiple Choice Examination